Document Strategies

At the heart of a large documentation outsourcing program is a long-term documentation maintenance strategy.

Most documents are updated at least once. As the life span of technical documents increases, many documents are updated repeatedly and periodically, and a growing proportion of the documentation effort goes into maintenance. To maintain a complex documentation set, a coherent, long-term strategy is needed. The strategy must take into account archiving needs, ongoing testing of the documentation, possible translations and conversion to other media, and the simultaneous maintenance of several versions of the same document.

Characters works with you to design a maintenance strategy that meets your specialized needs and to keep it up to date in the face of changing technologies and customer requirements. A well-devised strategy is based on the appropriate combination of tools used to create the documentation, which enables you to maintain it efficiently and cost-effectively.

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